Terms and Conditions

This site is operated by Travelezza LAC S. de RL de CV (hereinafter "Travelezza"). By accessing, browsing, or using this website, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our site.

1. Use of the Website

The content of this website is intended to inspire, inform, and facilitate the booking of luxury travel services and personalized experiences. You agree to use the site exclusively for personal and legitimate purposes related to searching for and booking travel services. It is strictly prohibited to use the site for:

Making fraudulent, false, or speculative reservations.
Using any software, "robot", "spider" or other automatic device to monitor or copy the content of our pages without written authorization.
Attempting to damage, disable, or overload our servers or networks.

2. Intellectual Property and Copyright

All content displayed on this site, including but not limited to text, itineraries, graphic design, logos, icons, images, audio/video clips, and software, is the exclusive property of Travelezza or its suppliers and business partners and is protected by the intellectual property laws of the United Mexican States and international treaties. Restrictions : You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website without the prior written consent of Travelezza.

3. Accuracy of Information

Travelezza strives to keep the website information (rates, hotel descriptions, availability) as up-to-date as possible. However, due to the dynamic nature of tourism:

The photographs are for reference only and the descriptions may vary.
Prices and availability are subject to change without notice until the time of booking confirmation.
Travelezza does not guarantee that the site content is free from typographical errors or technical inaccuracies. We reserve the right to correct any errors at any time.

4. Links to Third Parties

Our site may contain links to websites operated by third parties (e.g., tourist offices, airlines, hotel partners). These links are provided for your reference and convenience only. Travelezza does not control these websites and is not responsible for their content, privacy policies, or security practices.

5. Limitation of Liability

Use of this website is at your own risk. Travelezza will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, this site, or for any viruses or malware that may infect your computer equipment as a result of your access to or downloading of materials from the site.

You agree to defend and indemnify Travelezza, its directors, employees, and suppliers against any and all claims, causes of action, demands, recoveries, losses, damages, fines, or other costs of any kind or nature, including reasonable legal and accounting fees, brought by any third party as a result of:

Your failure to comply with these Terms and Conditions.
Their violation of any law or the rights of a third party.
Your misuse of this website.

6. Compensation

Travelezza reserves the right to modify these Terms and Conditions at any time. Your continued use of the website after any changes will constitute your acceptance of those changes.

7. Modifications

This website is controlled and operated by Travelezza from its offices in Mérida, Yucatán, Mexico. Any dispute relating to the use of this website shall be governed by the laws of the State of Yucatán. You agree to submit to the exclusive jurisdiction of the competent courts in the city of Mérida, Yucatán, expressly waiving any other jurisdiction that may correspond to you by reason of your present or future domicile.

8. Applicable Law and Jurisdiction